Juul is a jip! Waste of money! Dumb Rude employees! All around a Shotty business! (replace "o" with an "i")

GetHuman-vbushne's customer service issue with Juul from July 2019

Help with my Juul issue
First: share to improve GetHuman-vbushne's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-vbushne may need:
Username, Password, and Email address on the account
The issue in GetHuman-vbushne's own words
I was trying to go from cigarettes to electric cigarettes and the juul is a flop! *In my opinion! ... I am so disappointed in this product! I charged the device after purchasing and it does not work at all, I can not take a drag off this piece of ****! I hate waying my money on garbage and that's exactly what has happened! I've changed the tobacco cartridge (which cost even more $$$) and it simply is garbage! I bought this In hopes of quitting cigarettes and it doesn't even give you a little fix ro take the edge off! I will not create an account as I do not plan on using this broken waste of money! I need a response via postal mail asap!*I really hope you get it this time!*Please don't ask again!
I hate buying a hyped up POS product! Don't give it credit it doesn't deserve! It's pretty much theft when you promote one thing and sell another! *Don't you think?!
My money back!*That's all you can do!* I definitely don't want a replacement! *I Won't do this again!
Uh? because I bought type shotty product! Better question.*"Tell me why you're a good business?!* Your product ***** *** so why should you get anyone's $$$?"
Bought a different brand! Throw the juul in the trash, that's where our belongs asking with the employee who attempted contact, that email and extremely rude! Don't forget who the customer is and who's paying your check!
How GetHuman-vbushne fixed the problem

We are waiting for GetHuman-vbushne to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Juul customer problems.
How Do I Recover My Account Access with Juul?What do I do if I'm having problems with defective JUUL pods?Can you return a broken JUUL?
Do you have a customer issue as well?
We can help you get Juul's attention and get better help faster. Tap below to get started.
Having Juul issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Juul

??? How many products do you have? I was attempting to use an electric cigarette. What did u sell me if not a juul cigarette?
Customer service issue
Reported by GetHuman-vbushne
Jul 13th, 2019 - 4 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 5662 others
0 customers following this

Timeline

GetHuman-vbushne started working on this issue
Jul 13th, 2019 6:23pm
GetHuman-vbushne indicated the issue is not fixed yet.
Jul 20th, 2019 7:41pm
GetHuman-vbushne indicated the issue is not fixed yet.
Jul 20th, 2019 7:42pm
GetHuman-vbushne indicated the issue is not fixed yet.
Jul 20th, 2019 7:57pm

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies