hi, my name is mike. i have a juul and i had just recently bought pods for it. however...

GetHuman2224609's customer service issue with Juul from February 2019

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The issue in GetHuman2224609's own words
hi, my name is mike. i have a juul and i had just recently bought pods for it. however, the pods i had just bought won’t turn my juul’s light on when i insert it. but i had an empty pod from before and the light worked just fine. i have no idea if it’s my juul or the pods itself, but my juul has been very finicky as of lately. i have the serial number and everything for it. is there any shot i can get a different pack of pods or a brand new juul if i ship the pack or juul itself back over to you guys? i’ve already lost an entire pod trying to transfer the juice from my new pod to my old empty one and there’s no luck.
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Customer service issue
Reported by GetHuman2224609
Feb 16th, 2019 - 8 mons ago
I have an issue with Juul too
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Seen by 6 customers so far
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GetHuman2224609 started working on this issue
Feb 16th 11:13pm