I got my second juul about two weeks ago, when I first took it out of the box it didn't...

GetHuman1723445's customer service issue with Juul from December 2018

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The issue in GetHuman1723445's own words
I got my second juul about two weeks ago, when I first took it out of the box it didn't charge at all. I cleaned it with rubbing alcohol and it charged, but now the charge lasts maybe an hour if I'm lucky and barely using it. My first juul was great and lasted forever. Just wondering what's going on and why it's not holding a charge like it should. It's very inconvenient for me and just want a juul that's going to stay charged. TYIA!
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Juul

Customer service issue
Reported by GetHuman1723445
Dec 9th, 2018 - 5 mons ago
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Seen by 1 customer so far
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Timeline
GetHuman1723445 started working on this issue
Dec 9th, 2018 6:26pm