My juul pod is missing the wick

GetHuman1042654's customer service issue with Juul from August 2018

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The issue in GetHuman1042654's own words
The problem: My juul pod is missing the wick
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Juul

Customer service issue
Reported by GetHuman1042654
Aug 27th, 2018 - a yr ago
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Seen by 13 customers so far
Similar issue to 741 others
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Timeline
GetHuman1042654 started working on this issue
Aug 27th, 2018 5:52pm
GetHuman1042654 indicated the issue is not fixed yet.
Aug 29th, 2018 6:14am