I booked a flight with Condor Airlines through JustFly at the beginning of ****. The fl...

GetHuman-wolteraf's Refund a Charge issue with JustFly from October 2020

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The issue in GetHuman-wolteraf's own words
I booked a flight with Condor Airlines through JustFly at the beginning of ****. The flight was cancelled a few months ago so I requested a refund through JustFly. After months of waiting for the refund to be processed, I received an email that it was rejected and I should contact Condor Airlines. I called Condor today. They informed me that since I booked through JustFly, they would need to call Condor to initiate the refund. Condor also let me know that there should be no issue receiving the refund so JustFly either did not request the refund correctly or at all since it should have gone through. I was also charged a fee from JustFly to handle working through the refund process. I would like to speak to someone directly at Justfly but the phone number they give just goes to automated options. I would really appreciate being able to talk to someone to get my refund.

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How Do I Get a Refund from Justfly?How Do I Get a Refund from Justfly?
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JustFly

Refund a Charge issue
Reported by GetHuman-wolteraf
Oct 12th, 2020 - 7 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1267 others
0 customers following this

Timeline

GetHuman-wolteraf started working on this issue
Oct 12th, 2020 3:59pm

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