Flight from Cincinnati to Copenhagen on July **, **** Justfly booking number...

GetHuman-rwmsc's Refund a Charge issue with JustFly from September 2020

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The issue in GetHuman-rwmsc's own words
Flight from Cincinnati to Copenhagen on July **, **** Justfly booking number ***-***-*** for two adults.*My son purchased these tickets for us and the flight was cancelled. Could not rebook at that time. Called on ******** and asked for a refund. Spoke to a woman named Alex. On ******** she said refund was in progress.*Was told the refund would cost $** for each ticket and on ********* the American Express card was charged $** for which I would assume the refund is in progress. *Wrote to Justfly to confirm status of refund with certified mail receipt on ********.*As yet I have not heard anything. Very poor customer service.*Would like at least a notification of some sort.*Ronald Case***** Dawson Rd. ****Cincinnati, Ohio *********-***-*****This ticket was purchased on American Express card by Anthony Case

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Refund a Charge issue
Reported by GetHuman-rwmsc
Sep 26th, 2020 - 2 years ago
Not resolved
Seen by 35 customers so far
Similar issue to 1148 others
0 customers following this


GetHuman-rwmsc started working on this issue
Sep 26th, 2020 3:58pm

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