Could trip cancelled Justfly and I diz not reserve the refound

GetHuman-lilianle's customer service issue with JustFly from October 2018

Help with my JustFly issue
The issue in GetHuman-lilianle's own words
Get refound ... I bouth a round trip from New York to Orlando. It was charged in my credit card. After i received em email tell me that the reservation was cancelled.*I diz not undestud why. I called support and they could not explain me.*They told me that the amount would be reversed in ** hours but *til now it das not reversed.
Reversed the charge on my credit card
Geting my refound
I CALLED SUPPORT AND SENT AN EMAIL
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How GetHuman-lilianle fixed the problem
I did not solve
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JustFly

Rond trip flyght ticket
Customer service issue
Reported by GetHuman-lilianle
Oct 20th, 2018 - a mon ago
I have an issue with JustFly too
Fixed
Seen by 6 customers so far
Similar issue to 388 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman-lilianle started working on this issue
Oct 20th 3:23am
GetHuman-lilianle confirmed the issue is fixed. Hooray!
Oct 20th 3:27am