Trying to place order and getting nowhere on your dote

GetHuman-tina_bra's customer service issue with Joules.com from June 2018

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Help with my Joules.com issue
Before contacting them, items GetHuman-tina_bra may need:
Order number, Billing address, and Email address on the account (if applicable)
GetHuman-tina_bra's next move: talk to Joules.com when they open.
Joules.com's call center is closed now. We will send GetHuman-tina_bra a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman-tina_bra's own words:
The problem I ran into: Trying to place order and getting nowhere on your dote
I trust that Joules.com will make this right and come up with a resolution that is fair.
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Joules.com

Customer service issue
Reported by GetHuman-tina_bra
Jun 4th, 2018 - 17d ago
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Timeline
GetHuman-tina_bra started working on this issue
Jun 4th 2:45pm