Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order on Joules.com, but only if it hasn't been processed or shipped yet. Once your order is shipped, it cannot be modified or canceled. To cancel or change an order, you need to contact Joules customer service as soon as possible. Provide them with your order number and explain your request. They will assist you in determining if the change or cancellation is possible. However, please note that during busy periods, there may be limited time to make changes before the order is processed. Therefore, it is advisable to reach out to customer service promptly.