Yes, customers can track their orders when shopping on Joules.com. Typically, once an order has been dispatched, an email confirmation is sent to the customer. This email usually contains a tracking link or a tracking number that can be used to follow the delivery progress. Customers can enter the tracking number directly on the courier's website to get real-time updates regarding their shipment. Additionally, you may find the tracking information by logging into your account on Joules.com, where you can view your order history and current order statuses. For more detailed instructions or to access tracking services, it is advisable to refer to the website or check your order confirmation email for any specific guidelines provided by Joules.