Hello me and my girlfriend we're in your Rochester newhampshire store the other night a...

GetHuman-jake_lac's customer service issue with Joann.com from December 2018

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The issue in GetHuman-jake_lac's own words
Hello me and my girlfriend we're in your Rochester newhampshire store the other night and we had the rudest employee I ever seen we had a $* off a purchase of $* reward coupon. We are well aware of the guidelines and restrictions for useing this coupon we were using it on a sale item not a door buster but the employee kept tell us it's a door buster but nothing said door buster on the tag it just said sale item we looked in the flyer and this item wasn't even in the flyer we tried to purchase a salvyania candy cane lights and the employee refused to take the coupon or try to fix it she said it's a door buster I asked her to show me where it said it was a door buster she only pointed to the makers holiday item that is a door buster and the item she pointed to was something completely different from what we were trying to purchase I would like not only an email response but I would like to receive a phone call from your main office about this as well my phone number is ********** my name is Jacob lacharite
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Joann.com

Customer service issue
Reported by GetHuman-jake_lac
Dec 3rd, 2018 - a mon ago
I have an issue with Joann.com too
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GetHuman-jake_lac started working on this issue
Dec 3rd, 2018 5:31pm