We were in Costa Rica in February when our return flight was cancelled by JetBlue. We s...

GetHuman5608596's customer service issue with JetBlue from January 2021

Help with my JetBlue issue
The issue in GetHuman5608596's own words
We were in Costa Rica in February when our return flight was cancelled by JetBlue. We scrambled to the airport to speak with someone to get another flight home. JetBlue could not accomodate us so we found another airline that would get us home. JetBlue gave us a credit but I believe it was only for one year. Since we still cannot really travel are there extensions given for this credit?

GetHuman5608596 did not yet indicate what JetBlue should do to make this right.

How GetHuman5608596 fixed the problem
I found the email that was sent to us by JetBlue that said the credit would be honored for ** months. Hopefully this covid thing will go away to allow us to use this credit this year.
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JetBlue

Customer service issue
Reported by GetHuman5608596
Jan 2nd, 2021 - 6 months ago
Fixed
GetHuman5608596 shared how to fix
Seen by 9 customers so far
Similar issue to 2809 others
0 customers following this
Items needed
Name on ticket
Booking reference
Email address on the account

Timeline

GetHuman5608596 started working on this issue
Jan 2nd 2:09pm
GetHuman5608596 confirmed the issue is fixed. Hooray!
Jan 3rd 11:13am

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