I gave my mom ** dollars to bring me some stuff... she went to Dominican Republic and b...

GetHuman2644805's complaint issue with JetBlue from March 2019

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The issue in GetHuman2644805's own words
I gave my mom ** dollars to bring me some stuff... she went to Dominican Republic and before she arrived to the airport she called to the airline before to make sure that she can pass with the food the she wanted to buy and the person on the phone said yes. By the time she arrived at the check out counter the laidy that tooke care of her said no that she can’t get checked in with the things she bought which half of then was to eat it before the takes the plain since you don’t give food to travelers and the laidy from your company told her to give it to her and my mother refused and gave it to someone else. When my mother got in she saw a lot of people with the same thing she bought plus more, she decided to ask to migration agent he said that she could travel with the things she bought. And now i lost $** us which i work very hard for no body gives me money because my pretty face. I believe you should do something about it because your staff gives very bad customer service. We travel in jet blue all the time and this is not the first time we complain about your customer service. I rather pay more money in an other company than pay less and travel in jetblue again.
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complaint issue
Reported by GetHuman2644805
Mar 31st, 2019 - 6 mons ago
I have an issue with JetBlue too
Not resolved
Seen by 3 customers so far
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GetHuman2644805 started working on this issue
Mar 31st 3:17am