Error during payment

GetHuman2465752's customer service issue with JetBlue from March 2019

Help with my JetBlue issue
The issue in GetHuman2465752's own words
The problem: Error during payment
GetHuman2465752 did not yet indicate what JetBlue should do to make this right.
I have an issue with JetBlue too
How GetHuman2465752 fixed the problem
Spoke with an agent. She told me their site has been experiencing glitches for the past week. She then booked the flight for me. She was unable to book the original seats, and my original fare had increased.
Please help with my JetBlue issue
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JetBlue

Customer service issue
Reported by GetHuman2465752
Mar 12th, 2019 - 5 mons ago
I have an issue with JetBlue too
Fixed
GetHuman2465752 shared how to fix
Seen by 5 customers so far
Similar issue to 1830 others
0 customers following this
Items needed
Name on ticket
Booking reference
Email address on the account
Timeline
GetHuman2465752 started working on this issue
Mar 12th 11:37pm
GetHuman2465752 confirmed the issue is fixed. Hooray!
Mar 13th 3:50am