We booked a holiday to Cyprus on **th August wejust found out that flights are opening...

GetHuman5150159's customer service issue with Jet2.com from August 2020

Help with my Jet2.com issue
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The issue in GetHuman5150159's own words
We booked a holiday to Cyprus on **th August wejust found out that flights are opening to Paphos on the**th. Cyprus need us to have a per swab test **hours before and Nhs do not test for this reason.This means we have to have a private test at £*** and above each and not guaranteed to get results back in time When we booked this obviously wasn't an issue but we object strongly to the extra costs.Help please

GetHuman5150159 did not yet indicate what Jet2.com should do to make this right.

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Jet2.com

Customer service issue
Reported by GetHuman5150159
Aug 10th, 2020 - 6 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 4624 others
0 customers following this

Timeline

GetHuman5150159 started working on this issue
Aug 10th, 2020 7:29pm
GetHuman5150159 indicated the issue is not fixed yet.
Aug 10th, 2020 11:41pm

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