Jet2.com Customer Q & A

Answers to Common Problems

Use Jet2.com's Phone Number

Jet2.com's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
Call Jet2.com Customer Service

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Jet2.com.
See Jet2.com Phone Number & Contact Info

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Jet2.com.
How Do I Change My Booking on Jet2.com? It is possible to make changes to your Jet2 flight after making your booking. with these helpful tips. Read more
How Do I Make a Booking with Jet2? You have to read, understand and consent to Jet2's terms and conditions before you make a booking with Jet2. Failure to do so may land... Read more
Can I bring my pet on board with me? Unfortunately, Jet2.com does not allow pets to travel in the cabin or cargo hold, with the exception of registered assistance dogs.... Read more
What is Jet2.com's baggage allowance policy? Jet2.com's baggage allowance policy allows passengers to bring one piece of hand luggage onboard free of charge, weighing up to 10kg... Read more
Can I change my name on the booking? Yes, you can change your name on a booking with Jet2.com. However, please note that this service is subject to certain terms and conditions.... Read more
What happens if my flight is delayed or cancelled? If your flight with Jet2.com is delayed or cancelled, the airline will strive to minimize any inconvenience caused. In the event of... Read more
Can I request a special meal on board? Yes, you can request a special meal on board Jet2.com flights. We offer a range of special meal options to cater to different dietary... Read more
What is Jet2.com's policy on unaccompanied minors? Jet2.com's policy on unaccompanied minors prioritizes their safety and well-being. Children aged 5 to 11 years old, known as unaccompanied... Read more
Do I need a passport to fly with Jet2? Yes, you will need a valid passport to fly with Jet2.com. As an international airline, Jet2.com requires all passengers to hold a passport... Read more
What forms of payment does Jet2.com accept? Jet2.com accepts various forms of payment to provide customers with convenience and flexibility. Payments can be made using major credit... Read more
Can I make changes to my flight after check-in? No, once you have checked in for your flight with Jet2.com, you are not able to make any changes. This includes changing your flight... Read more
Are there any restrictions on liquids I can carry on board? Yes, there are restrictions on liquids you can carry on board with Jet2.com. As per the guidelines set by airport security, passengers... Read more
What are the options for seating on Jet2.com flights? Jet2.com offers three seating options to cater to passengers' diverse preferences. The first is Standard seating, which provides a The second option is Preferred seating, which offers seats with extra legroom, facilitating a more spacious journey. This is particularly beneficial for passengers desiring additional comfort or needing more space to stretch out. Lastly, Jet2.com offers Premium seating. This premium option guarantees exceptional comfort and convenience, providing extra legroom, enhanced reclining capabilities, priority boarding, and dedicated overhead storage space. Premium seating ensures a luxurious and exclusive travel experience. Regardless of the seating option chosen, all passengers are treated to excellent onboard service, including complimentary in-flight refreshments, a vast range of onboard entertainment options, and friendly, professional cabin crew ensuring a pleasant journey with Jet2.com.... Read more

Recent reasons customers contacted Jet2.com:

on the *th january **** i booked return flights edinburgh to malaga but as of today...
Jet * failed to disclose issue that materially affected holiday.*International tennis f...
I have waited ** days for response to my complaint*Re holiday *********W**H *Madeira, e...
how do i get promo code for flights i am a myjet* member
I am travelling to lanzerote on the **th February, we are taking * mobility scooters wi...
Good morning,*I have just had to change my booking *FRE*F with two changes of name and...
Want to change name on tickets
We have booked a holiday but it won't let us log in
I have tried to buy a *x **cl bottle of champagne for a friend who is traveling with Je...
do i need a certificate from undertaker to take my wife,s ashes on a jet* plane.**b.a.crofts
I want to find out if I can make a bank transfer to complete the payment for my booking...
Trying to obtain print out for return journey Birmingham to Alicante on the *nd Januar...
I have received an email regarding a post as Passenger Service Agent @ Manchester Airpo...
I am trying to book ski carriage going Bristol to Levi on **th December. I was told to...
My flight ref **XSS* Judith Shore***th Jan*B'ham to Paphos return **th Jan******@***.co...

Help me with my issue

Does GetHuman work with Jet2.com?

GetHuman does not work with Jet2.com's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Jet2.com at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Jet2.com's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

What happens if my flight is delayed or cancelled?
Are there any restrictions on liquids I can carry on board?
Do I need a passport to fly with Jet2?
What forms of payment does Jet2.com accept?
Can I change my name on the booking?
Can I request a special meal on board?
Can I make changes to my flight after check-in?
Solutions to common issues

Answers for More Companies

Google Questions & AnswersAmazon Questions & AnswersComcast Questions & Answers
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
  1. Jet2.com Customer Service Phone & Contact Info › 
  2. Customer Q & A