i spoke to jet* as they phoned me i ad * holidays booked with them they cancelled one a...

GetHuman4846245's customer service issue with Jet2.com from May 2020

Help with my Jet2.com issue
The issue in GetHuman4846245's own words
i spoke to jet* as they phoned me i ad * holidays booked with them they cancelled one and i cancelled the other, i have had a refund for the first one in full, they said they would refund me in the instalments i had paid in , i received * refunds within * days but have not received the *rd instalment amount, the last payment i received was over * weeks ago and im still waiting for the *rd payment of £****

GetHuman4846245 did not yet indicate what Jet2.com should do to make this right.

How GetHuman4846245 fixed the problem
Did a charge back on the card I had paid on as despite my efforts I have had no response from them
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Jet2.com

Customer service issue
Reported by GetHuman4846245
May 20th, 2020 - 9 months ago
Fixed
GetHuman4846245 shared how to fix
Seen by 14 customers so far
Similar issue to 3934 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)

Timeline

GetHuman4846245 started working on this issue
May 20th, 2020 9:17am
GetHuman4846245 confirmed the issue is fixed. Hooray!
May 22nd, 2020 2:08pm

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