Booking no *VZSL* checked in but want to take one bag of hold luggage both ways and can...

GetHuman762552's customer service issue with Jet2.com from June 2018

Help with my Jet2.com issue
The issue in GetHuman762552's own words
Booking no *VZSL* checked in but want to take one bag of hold luggage both ways and can’t add this on line. Tried to phone but on hold for ** minute Phone *********** not sure how to do this
GetHuman762552 did not yet indicate what Jet2.com should do to make this right.
I have an issue with Jet2.com too
How GetHuman762552 fixed the problem
Keep t calling the number you suggested
Please help with my Jet2.com issue
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Jet2.com

Customer service issue
Reported by GetHuman762552
Jun 8th, 2018 - 6 mons ago
I have an issue with Jet2.com too
Fixed
Seen by 12 customers so far
Similar issue to 644 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman762552 started working on this issue
Jun 8th 9:26am
GetHuman762552 indicated the issue is not fixed yet.
Jun 8th 11:57am
GetHuman762552 confirmed the issue is fixed. Hooray!
Jun 8th 4:09pm
GetHuman762552 confirmed the issue is fixed. Hooray!
Jun 9th 12:46pm
GetHuman762552 confirmed the issue is fixed. Hooray!
Jun 10th 5:12pm
GetHuman762552 confirmed the issue is fixed. Hooray!
Sep 7th 10:30pm
GetHuman762552 indicated the issue is not fixed yet.
Sep 7th 10:30pm