Not fixed

GetHuman-writemag's customer service issue with Jawbone from July 2018

15 views | 306 similar | 0 following
Help with my Jawbone issue
GetHuman-writemag's next move: talk to Jawbone when they open.
Jawbone's call center is closed now. We will send GetHuman-writemag a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-writemag's own words
New iphone* same jawbone UP Can not create an account. Since I've had for several years I must have created an account in the past. When I try to sign in using my two email accounts, neither works. I have no clue of a password and when I ask for reset instructions on either I get "sorry, there was an error processing your request. Please try again." I've tried and tried to no avail. HELP!!! ... New iphone* same jawbone UP Can not create an account. Since I've had for several years I must have created an account in the past. When I try to sign in using my two email accounts, neither works. I have no clue of a password and when I ask for reset instructions on either I get "sorry, there was an error processing your request. Please try again." I've tried and tried to no avail. HELP!!!
I've had no resolution information
Get me signed in so I can use the App
*-* years ??
How GetHuman-writemag fixed the problem

We are waiting for GetHuman-writemag to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Jawbone's attention and get better help faster. Tap below to get started.
Having Jawbone issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-writemag fixes it.
This email address isn't valid

Jawbone

UP Move
Customer service issue
Reported by GetHuman-writemag
Jul 9th, 2018 - 5 years ago
Fixed
Seen by 15 customers so far
Similar issue to 306 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account
Phone number on account

Timeline

GetHuman-writemag started working on this issue
Jul 9th, 2018 12:00am
GetHuman-writemag indicated the issue is not fixed yet.
Jul 9th, 2018 3:54pm
GetHuman-writemag indicated the issue is not fixed yet.
Jul 9th, 2018 3:56pm
GetHuman-writemag indicated the issue is not fixed yet.
Jul 9th, 2018 3:56pm