Jawbone Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Jawbone customer support.

Jawbone's Best Contact Information


How do I contact Jawbone customer service?

A:Jawbone does not have a customer service phone number, but you can contact them through email or X / Twitter.
Email is no phone number, but it is a near-ubiquitous form of communication.

Does Jawbone offer 24 hour customer service?

A:Not by phone. But you can contact Jawbone 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Jawbone Customer Service

There are other ways to contact Jawbone customer service besides the phone. Below we list them by medium, from most to least popular.

Jawbone Customer Email Addresses

support@jawbone.com - Customer Service
Customer service email address
24 hours, 7 days
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Jawbone will reply our your email.

Customer Service on X (formerly Twitter)

@JawboneSupport - Customer Service
Company dedicated Twitter support
24 hours, 7 days
Jawbone, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

How should I prepare for my conversation with Jawbone?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Jawbone, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is the warranty period for Jawbone products?

The warranty period for Jawbone products varies depending on the specific product. Generally, Jawbone offers a one-year limited warranty for their devices. This means that if your Jawbone product develops any manufacturing defects or malfunctions during this period, the company will provide a replacement or repair the product at no additional cost. However, it is important to note that the warranty does not cover damages caused by misuse, accidents, or unauthorized repairs. Additionally, certain products may come with extended warranties or different warranty terms, so it's always recommended to check the specific product documentation or reach out to Jawbone's customer support for more detailed information on the warranty period for the particular product you are interested in.

What is the battery life of Jawbone devices?

The battery life of Jawbone devices varies depending on the specific model and usage patterns. Generally, most Jawbone devices offer a battery life of up to 7 days on a single charge. However, there are certain factors that can impact the battery life such as the intensity and frequency of usage, features being used, and settings applied. Some Jawbone models may have shorter battery lives, especially those with more advanced features like heart rate monitoring or GPS tracking, which can consume more power. It is recommended to refer to the product specifications or user manual for accurate information on the battery life of a specific Jawbone device.

Is Jawbone compatible with other fitness apps?

Yes, Jawbone is compatible with other fitness apps. Jawbone offers a platform called UP that integrates with various popular fitness apps, allowing users to sync their data seamlessly. By connecting Jawbone to apps such as MyFitnessPal, RunKeeper, and Strava, users can consolidate their health and fitness information in one place. This integration enhances the user experience by providing more comprehensive and detailed insights into their activity, nutrition, and sleep patterns. Jawbone's compatibility with other fitness apps empowers users to track their progress effortlessly, set goals, and make informed decisions about their overall well-being. With the ability to sync data across multiple platforms, Jawbone provides flexibility and convenience to users who prefer to utilize different fitness apps for various purposes.

Top Jawbone customer problems and solutions

Click the link above to get answers to just about any Jawbone customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see Jawbone's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Jawbone agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Jawbone anyways and help you with your issue. Over the last 18 months, 11,424 customers like you have come in search of a phone number for Jawbone and helped us confirm they don't have one. Common reasons that people try to call Jawbone customer support department include Returns, Technical support, Complaint, Change or cancel order, Refunds and other customer service issues. Rather than trying to call Jawbone first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via email or twitter. Unfortunately, right now Jawbone doesn't have any phone numbers. It's not always clear what is the best way to talk to Jawbone representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Jawbone Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Jawbone, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Jawbone customers like yourself.

GetHuman does not provide call center services or customer support operations for Jawbone. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Jawbone. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Compare Jawbone Customer Service

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