Good evening I want you to please help me since my account is unfairly banned I got an...

GetHuman-rsfayg's Returns issue with Jagex Ltd. from September 2020

Help with my Jagex Ltd. issue
Before contacting them, items GetHuman-rsfayg may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-rsfayg's own words
Good evening I want you to please help me since my account is unfairly banned I got an email in which they tell me that the account was banned by world trading in real life which is a lie because I have never sold game money in In real life I only play for fun since we are in a global pandemic and a friend taught me the game which I liked but now they ban my account and start from scratch when I had already advanced, it was enough with a lot of effort playing more than ** hours a day and With a lot of sacrifice he can finally buy me a weapon with which he was going to help me go to revenant and thus be able to make money to buy more items which I barely managed to go for the first time today at * o'clock At dawn and when I wake up and connect at ** in the morning that message appears which I do not agree because if I had *.* m in the bank and with all the items that I have I do not arrive even at ** m in * o * opportunities through Their official website I made the appeal to get the account back but they answer me the same and they don't give me any evidence of anything to support their decision, which they will not get because I never sold money or anything less by trade and spent amounts rather my Friend I lend myself to buy the membership so I can have access to the whole game and he gave me *m to buy the things necessary to buy to level up. That is why I ask you to check again and you will realize that it is a mistake that I have not sold game money at any time. I really hope that you give me back my account and so I can continue enjoying the game which I like, I ask you from my heart to help me and give it back.

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Jagex Ltd.

Returns issue
Reported by GetHuman-rsfayg
Sep 25th, 2020 - 2 years ago
Not resolved
Seen by 42 customers so far
Similar issue to 393 others
0 customers following this

Timeline

GetHuman-rsfayg started working on this issue
Sep 25th, 2020 11:25pm
GetHuman-rsfayg indicated the issue is not fixed yet.
Sep 26th, 2020 4:37am
GetHuman-rsfayg indicated the issue is not fixed yet.
Sep 26th, 2020 4:38am
GetHuman-rsfayg shared this issue with followers on Twitter
Sep 26th, 2020 4:38am
GetHuman-rsfayg shared this issue with followers on Twitter
Sep 26th, 2020 4:44am
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Sep 26th, 2020 4:56am
GetHuman-rsfayg shared this issue with friends on Facebook
Sep 26th, 2020 4:56am
GetHuman-rsfayg indicated the issue is not fixed yet.
Sep 26th, 2020 5:48am
GetHuman-rsfayg indicated the issue is not fixed yet.
Sep 26th, 2020 5:48am
GetHuman-rsfayg indicated the issue is not fixed yet.
Sep 26th, 2020 1:37pm
GetHuman-rsfayg indicated the issue is not fixed yet.
Sep 26th, 2020 2:54pm
GetHuman-rsfayg indicated the issue is not fixed yet.
Sep 27th, 2020 12:19am
GetHuman-rsfayg indicated the issue is not fixed yet.
Sep 27th, 2020 5:25pm
GetHuman-rsfayg indicated the issue is not fixed yet.
Sep 27th, 2020 5:25pm