I don't want an email help...I want a good phone number to contact Penneys customer ser...

GetHuman4090107's customer service issue with JCP.com from December 2019

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The issue in GetHuman4090107's own words
I don't want an email help...I want a good phone number to contact Penneys customer service to help me with an online order with my gift card which Penneys REMOVED my gift funds after I cancelled the order within * minutes to begin again. I want my funds restored to the gift card so I can proceed with my online order. What has happened to penneys that you can't reach a customer service rep on the phone for assistance. Very bad impersonal service. Even the phone number for assistance is a voice recorded help who continues to ask what is your service order???? What??? CALL ME Please. ***-***-**** I need hands on help to proceed.

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JCP.com

Customer service issue
Reported by GetHuman4090107
Dec 13th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 150 others
0 customers following this

Timeline

GetHuman4090107 started working on this issue
Dec 13th, 2019 4:21pm