I placed a order with j c penny's yesterday July *th. ORDER * **************** and wa...

GetHuman5038593's customer service issue with JC Penney from July 2020

Help with my JC Penney issue
First: share to improve GetHuman5038593's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5038593's own words
I placed a order with j c penny's yesterday July *th. ORDER * **************** and want it shipped to my home in Florida which I stated on my order. They sent me a gmail stating I have to pick it up at the store in NC. I placed the order with * items on it & want both items shipped to: *Dianne Sadlowski **** N.E. ***rd Ave. Ocala, Fl. ***** I can't reply to their email, it states no reply on it. If I don't get this issue resolved, they will put the item back in stock. I need help, I also tried to call the customer service dept., and was told it would be a ** min. wait, I held on. After about ** min. I was disconnected, I called back and the same thing happened. PLEASE HELP, Thank you, Dianne Sadlowski

GetHuman5038593 did not yet indicate what JC Penney should do to make this right.

I have an issue with JC Penney too
How GetHuman5038593 fixed the problem

We are waiting for GetHuman5038593 to fix the problem and share the solution with the rest of us customers.

Please help with my JC Penney issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common JC Penney customer problems.
How Do I Find Black Friday Deals for Jc Penney?How Do I Make an Order for the Jc Penney Black Friday Event?How Do I Find Cyber Monday Deals for Jc Penney?How Do I Make an Order for the Jc Penney Cyber Monday Event?How Do I Return an Item to Jc Penney from Their Black Friday Sale?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Jc Penney statement mailed yet?Hello JC PENNEY,**There is a problem with one of my orders. **There is also a pr...I had a JC Penney associate on line order an item to be delivered to me by May...JC Penney website says my order SHIPPED on Dec *th but i have NOT received it...I placed an order with JC Penney, I received one of the items and all of the othe...lost my jc penny card dec *th, need another * pleaseI placed an order on JC Penney online to be picked up in store, they shipped it t...Yes I had place a order with jc penny it said my package was deliver I call and w...Need to know store number of jc penny
Do you have a customer issue as well?
We can help you get JC Penney's attention and get better help faster. Tap below to get started.
Having JC Penney issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

JC Penney

Customer service issue
Reported by GetHuman5038593
Jul 7th, 2020 - 4 months ago
I have an issue with JC Penney too
Not resolved
Seen by 17 customers so far
Similar issue to 1577 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Name on the order

Timeline

GetHuman5038593 started working on this issue
Jul 7th 1:57pm
GetHuman5038593 indicated the issue is not fixed yet.
Jul 7th 9:03pm
GetHuman5038593 indicated the issue is not fixed yet.
Jul 7th 9:06pm
GetHuman5038593 indicated the issue is not fixed yet.
Jul 7th 9:31pm
GetHuman5038593 indicated the issue is not fixed yet.
Jul 7th 10:58pm
GetHuman5038593 indicated the issue is not fixed yet.
Jul 8th 6:03pm
GetHuman5038593 indicated the issue is not fixed yet.
Jul 9th 1:35am
GetHuman5038593 indicated the issue is not fixed yet.
Jul 15th 5:41am