on ******* we went to the valparaiso store and made a purchase. we forgot to use our...

GetHuman-mike_atw's customer service issue with JC Penney from May 2019

Help with my JC Penney issue
The issue in GetHuman-mike_atw's own words
on ******* we went to the valparaiso store and made a purchase. we forgot to use our **% off coupon. we had a **.** off for new account and another **.** coupon. we called the next day and asked if we brought our receipt in would they take the ** % off. Darlene said yes this one time. we drove ** min to get there when we went in she said I cant do that. on the **th we to Mishawaka Penneys i asked if we could of done that and they said yes because the new account coupon an be used with other coupons. being a new customer I wasnt very happy.
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JC Penney

Customer service issue
Reported by GetHuman-mike_atw
May 21st, 2019 - a mon ago
I have an issue with JC Penney too
Fixed
Seen by 13 customers so far
Similar issue to 3689 others
0 customers following this
Items needed
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Name on the order
Timeline
GetHuman-mike_atw started working on this issue
May 21st 4:32pm
GetHuman-mike_atw indicated the issue is not fixed yet.
May 22nd 11:51am
GetHuman-mike_atw indicated the issue is not fixed yet.
May 23rd 11:53am
GetHuman-mike_atw indicated the issue is not fixed yet.
May 23rd 11:57am
GetHuman-mike_atw confirmed the issue is fixed. Hooray!
May 24th 4:48pm