Yesterday (******) I returned some purchases*(*) that I had ordered online to the neare...
GetHuman-caross's Return order issue with JC Penney from April 2019
Help with my JC Penney issue
The issue in GetHuman-caross's own words
Yesterday (******) I returned some purchases*(*) that I had ordered online to the nearest JCP (Mt. Sterling, KY) The lady credited to my JCP Account.*I believe I already have most or all my account paid. So if I choose to re-order something else how do I go about this to use that credit?*These returns were made because they did not fit us. Beautiful & well made. No complaint.
GetHuman-caross did not yet indicate what JC Penney should do to make this right.
I have an issue with JC Penney too
How GetHuman-caross fixed the problem
Yes, you did. I re-ordered and charged it.*When my statement comes from account it will show my credit*Or I can call for a check to be mailed. I chose to re-order. I understand it now.*Was making it hard on myself blocking the absorption of the issue.*Thanks for your help in clarifying.Should not have had to bother you.*Thanks again ..
Please help with my JC Penney issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common JC Penney customer problems.