purchased two *'X*' rugs, arrived last week. yesterday same rugs offered @ $**** lower...

GetHuman1964469's customer service issue with JC Penney from January 2019

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The issue in GetHuman1964469's own words
purchased two *'X*' rugs, arrived last week. yesterday same rugs offered @ $**** lower price. when i saw evening pacific standard time, the sale was going off. most stores have window of time to get refund of price difference. jcp is making a lot of changes so i don't know any of policies now. only choice with lines closed for orders, was purchase rugs at new sales price before sale ended. called online & store immediatealy this morning and they said no way to stop shipping and just do the transaction for price difference. i have to accept delivery and take heavy rugs back to store to get credit for higher price i got just days ago. is this true?
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JC Penney

Customer service issue
Reported by GetHuman1964469
Jan 14th, 2019 - 9 mons ago
I have an issue with JC Penney too
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GetHuman1964469 started working on this issue
Jan 14th 8:36pm