Order ****-****-****-**** Was for * piece Jojoba towel set on sale. What I got today wa...

GetHuman1700151's customer service issue with JC Penney from December 2018

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The issue in GetHuman1700151's own words
Order ****-****-****-**** Was for * piece Jojoba towel set on sale. What I got today was one substandard orange hand towel (not even one of the set I ordered) stuffed into the plastic bag that once held the towel set I should have received. How ludicrous. I called within minutes of the delivery and was told a return label had been emailed to me. It wasn’t. I want my return label emailed to me as promised.
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JC Penney

Customer service issue
Reported by GetHuman1700151
Dec 6th, 2018 - a mon ago
I have an issue with JC Penney too
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Seen by 2 customers so far
Similar issue to 2166 others
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GetHuman1700151 started working on this issue
Dec 6th, 2018 4:27am