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Before contacting them, items GetHuman1649937 may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman1649937's own words
I cannot reach your web site on my iPhone. I have tried several different portals. Each time I get a message saying " Access Denied. You do not have permission to access this site.”**What's with this? I'm trying to spend some money with your company! This is making it exceedingly difficult. If Wirecutter hadn't given the product I want such a good review, I would have been long gone hours ago. **Speaking of "hours" — I will wait a few hours for your response, but not days. *I do hope to hear from you with a work around or some other advice. *Thank you. *Barbara Rose
GetHuman1649937 did not yet indicate what JC Penney should do to make this right.
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