I ordered a pair of boots on ***** and was told it would arrive between * and ** days...

GetHuman1648394's customer service issue with JC Penney from November 2018

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The issue in GetHuman1648394's own words
I ordered a pair of boots on ***** and was told it would arrive between * and ** days. Granted, Thanksgiving landed in there, but for * days the message is "in transit" to store. Kentucky (coming from) to Wisconsin (my store). Order * ****************. Could you find any more info? I cannot get any information from the store or from on-line assistants. My name is Amy Engebretson - my phone is **********. Thank you.
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JC Penney

Customer service issue
Reported by GetHuman1648394
Nov 28th, 2018 - 9 mons ago
I have an issue with JC Penney too
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Seen by 5 customers so far
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Timeline
GetHuman1648394 started working on this issue
Nov 28th, 2018 8:57pm