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Before contacting them, items GetHuman1648394 may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman1648394's own words
I ordered a pair of boots on ***** and was told it would arrive between * and ** days. Granted, Thanksgiving landed in there, but for * days the message is "in transit" to store. Kentucky (coming from) to Wisconsin (my store). Order * ****************. Could you find any more info? I cannot get any information from the store or from on-line assistants. My name is Amy Engebretson - my phone is **********. Thank you.
GetHuman1648394 did not yet indicate what JC Penney should do to make this right.
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