Hello, My name is Michele. I recently had highlights done at JC Penny salon. It has tur...

GetHuman-swanm's customer service issue with JC Penney from November 2018

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Hello, My name is Michele. I recently had highlights done at JC Penny salon. It has turned into quite a crisis. My hair is breaking off and now am being fitted for a wig. I visited the salon afterwards and the manager provided me with a list of more products I should purchase, provided me with one sample and told me she offered treatments there that may help. I have spent hundreds of dollars at this point to repair the damage, this has significantly altered my quality of life. I am requesting financial compensation for the salon service at this point.*Thank you*Michele
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JC Penney

Customer service issue
Reported by GetHuman-swanm
Nov 10th, 2018 - 3 mons ago
I have an issue with JC Penney too
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Seen by 2 customers so far
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GetHuman-swanm started working on this issue
Nov 10th, 2018 1:23pm