I was on Yahoo news last Saturday. There was your ad for comforters.*I was trying to e...

GetHuman986411's customer service issue with JC Penney from August 2018

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The issue in GetHuman986411's own words
I was on Yahoo news last Saturday. There was your ad for comforters.*I was trying to enlarge the picture to better see the design & color upclose. But the next screen said "Access Denied". I thought there was a mistake. But two (*) times more and again I was denied.**I am a CUSTOMER. I can not understand the "Access Denied". Is this the brand of JCPenny's advertisement????? How can JCPenny*make sales of comforters if it denies a prospective CUSTOMER to make a choice & buying decision if she is denied the perspective of the product?????
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JC Penney

Customer service issue
Reported by GetHuman986411
Aug 13th, 2018 - 7 mons ago
I have an issue with JC Penney too
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Seen by 2 customers so far
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Items needed
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Email address on the account
Name on the order
Timeline
GetHuman986411 started working on this issue
Aug 13th, 2018 5:39pm