Good Afternoon. I placed an order, via your website, on July **th. I have yet to receiv...
GetHuman943614's customer service issue with JC Penney from August 2018
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Good Afternoon. I placed an order, via your website, on July **th. I have yet to receive my order. I understand that I used standard shipping and I have ordered from you all within the last few months, but I still received my order in a week or less. Your website says that I should receive my order by August *th. However, when I click on the tracking number, it takes me to the UPS website where it basically states that they do not have the package. I contacted UPS and they do not have it. This is the *th business day and I’m pretty sure that they should have the package by now. Yes, there system is up to date. I have been checking UPS for the last couple of days and UPS still does not have the package. Can you please confirm that my package has been shipped and the date that is was shipped?
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