Good Afternoon. I placed an order, via your website, on July **th. I have yet to receiv...
GetHuman943614's customer service issue with JC Penney from August 2018
16 views | 570 similar | 0 following
Help with my JC Penney issue
Did we steer you to the right help?
Waiting to see if GetHuman943614 got the right customer help using our suggestion.
The issue in GetHuman943614's own words
Good Afternoon. I placed an order, via your website, on July **th. I have yet to receive my order. I understand that I used standard shipping and I have ordered from you all within the last few months, but I still received my order in a week or less. Your website says that I should receive my order by August *th. However, when I click on the tracking number, it takes me to the UPS website where it basically states that they do not have the package. I contacted UPS and they do not have it. This is the *th business day and I’m pretty sure that they should have the package by now. Yes, there system is up to date. I have been checking UPS for the last couple of days and UPS still does not have the package. Can you please confirm that my package has been shipped and the date that is was shipped?
GetHuman943614 did not yet indicate what JC Penney should do to make this right.
I have an issue with JC Penney too
How GetHuman943614 fixed the problem
We are waiting for GetHuman943614 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common JC Penney customer problems.
Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.
Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians