Hello, *I have been JCP customer for over ** years and never have any problems with JCP...

GetHuman-mitasshe's customer service issue with JC Penney from June 2018

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The issue in GetHuman-mitasshe's own words
Hello, *I have been JCP customer for over ** years and never have any problems with JCP products. However I bought two small ** inch spinner bag from PROTOCOL Company and no problem. Also bought one ** inch spinner gray bag from PROTOCOL Company and send it to India to my sister since I was very pleased with all products.*Two small bags are fine and we are very happy with it. But big bag quality was not good. Handle is broken, front part of the bag got ripped in few days. When my sister send me pics from India I was so shocked. Your system does not allow me to attach receipt, warranty letter showing five year warranty, and broken bag pics. If you send me valid email I can email you all that information. I am hoping you will be able to issue refund to me back on my card.*You can contact me at ********** *or *****@***.com*Thank you so much.
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JC Penney

Customer service issue
Reported by GetHuman-mitasshe
Jun 15th, 2018 - 9 mons ago
I have an issue with JC Penney too
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Seen by 6 customers so far
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Timeline
GetHuman-mitasshe started working on this issue
Jun 15th, 2018 7:37pm
GetHuman-mitasshe shared this issue with others over email
Jun 15th, 2018 7:38pm