I went shopping with my mom in Nashville and got a pair of overalls and left the receip...

GetHuman-abbigle's customer service issue with JC Penney from June 2018

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I went shopping with my mom in Nashville and got a pair of overalls and left the receipt in my mom's car and she threw it away. I then decided I did not like them on my not even a week later I went to Florence al to return them (they still had the tag on them) and they told me that I needed my license, and they would not be able to give me full price which was okay because the full price was ** and I paid ** for them. I didn't have my license on me so I had to get my dad to come in and swipe his, as he was taking his license out he looked at the back and laughed and said "I don't know if this will even swipe" and be for he could even finish the sentence the lady (named Dorris) said "It will" very rudely. She then told me that she could only give me back *$ and my dad was surprised so he said *$? And she said "yeah I told her I couldn't give her full price" very rudely... I do understand giving me the lowest price on the item but *$ was sorta ridiculous, but to be honest with you it wasn't as much the price it was more for her being rude. I want a refund but not *$ for **$ shorts.
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JC Penney

Customer service issue
Reported by GetHuman-abbigle
Jun 7th, 2018 - a yr ago
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GetHuman-abbigle started working on this issue
Jun 7th, 2018 9:53pm
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Jun 7th, 2018 10:54pm