I am a retired JCP associate. How can I get my gold card added to my profile so I can p...

GetHuman-cngadams's customer service issue with JC Penney Catalog from August 2020

Help with my JC Penney Catalog issue
The issue in GetHuman-cngadams's own words
I am a retired JCP associate. How can I get my gold card added to my profile so I can place a catalog order on line without having to endure the long wait to place a phone order. *Camilla Adams****-***-*****Gold Card ***********Store: Northpoint Mall Alpharetta, GA

GetHuman-cngadams did not yet indicate what JC Penney Catalog should do to make this right.

How GetHuman-cngadams fixed the problem
I did not get my retired associate info put into my profile but this time at least the order associates understood how to handle a retired associate discount.
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JC Penney Catalog

Customer service issue
Reported by GetHuman-cngadams
Aug 15th, 2020 - 7 months ago
Fixed
GetHuman-cngadams shared how to fix
Seen by 3 customers so far
Similar issue to 75 others
0 customers following this
Items needed
Account holder name
Billing address
Account phone number
Email address on the account

Timeline

GetHuman-cngadams started working on this issue
Aug 15th, 2020 7:40pm
GetHuman-cngadams confirmed the issue is fixed. Hooray!
Aug 16th, 2020 12:37am