Instagram Customer Service Issues

Hello, I need to reach out because I am currently facing an issue with my Instagram account: maemslt. It has been deactivated, although I have always complied with the privacy policies and been respectful on the platform. I suspect I may have been hacked. I have been unable to access my Instagram account since Friday, February 26. Initially, a message appeared on a blank page saying, {"message": "please wait a few minutes before trying again," "status": fail}. Now I am unable to get back into my account. When another Instagram account (my friend's) tries to click on my username in messages from months ago, it directs to a non-existent account with no photos, named "instagrammer". Here is the link: [redacted]. To confirm it's my account, here are some details: Age: 21 (born on 10/02/[redacted]) Email: [redacted] (where I received a message from Instagram on February 26 at 6:49 PM regarding two-factor authentication being disabled). The email states that I disabled two-factor authentication, which is true. When my "maemslt" account stopped working, I retrieved my second Instagram account where I added my phone number, unknowingly deleting it from my first account. The number is: [redacted]. This number is currently linked to my other account, previously hska_m, now mae_mslt. I can provide my old passwords if needed. I rely on your assistance. I have had this Instagram account for many years with numerous valuable photos (stories) and connections. I am willing to pay if there is a fee for your help in recovering the account. I'm not an influencer and understand priorities, but I genuinely need your help. Have a great day, looking forward to your response. Best regards, Maévane Hugrel

Dear Instagram Team, A while back, I uninstalled Instagram from my phone to take a break from social media. Yesterday, when I reinstalled it, I accidentally created a new account that I don't need. The new account name "andriedellatepes" somehow got linked to my Facebook. My original account is "andreatepes," which was initially connected to my Facebook. When I try to log into my old account "andreatepes," none of my password attempts are successful. Resetting the password only sends an SMS to my old number, +[redacted][redacted]. Every password reset attempt leads me to the new profile instead of my old one, which has all my artwork saved. How can I regain access to my old account? Email: [redacted] Phone: +[redacted]61 I appreciate your help in resolving this matter.

A couple of weeks ago, my Instagram account @syd_sayward got hacked. I acted promptly by changing the password using my current email, [redacted] Recently, when I tried to log in, I received a message stating that I was temporarily locked out due to suspicious activity and needed to verify ownership. Unfortunately, the only recovery options provided were a phone number and an old email address that is no longer valid. Even though I confirmed that my current email is mine by sending a photo with a handwritten code, I was only sent a password reset link, which did not resolve the issue. Despite resetting the password, I am still unable to access my account. I have exhausted all resources on the Instagram help page and attempted reaching out to their customer service to no avail. How can I regain access to my account?

I urgently need assistance with a hacker taking control of my Instagram account. Despite changing my password multiple times, Instagram suddenly stopped sending me new passwords via email or phone. I verified my email address and tried my phone number, but I only receive a link to my old account, leading to being kicked out again. I am unable to change my password. Please help me regain access to my account as neither the email nor phone verification methods are working. I would greatly appreciate a prompt response. Kindly reach out to me through text at *** *** ****. Thank you for your support.

Hello, please contact me at [redacted] regarding my Instagram account. I have been hacked, and it has been a nightmare for the past couple of days. My password has been compromised multiple times. I have tried changing it several times, but tonight, it wouldn't allow me to change it. I clicked on "forgot password" to have the reset link sent to my email, but it also failed to send. I requested it to be sent to my phone, but it only sends the old link, leading me back to the same account without changing the password. Please help me regain access to my account and change the password. Thank you for your assistance. My email address is the same as my Instagram handle.

Subject: Assistance Needed with My Instagram Account @alexball Hello, I am Alex Ball. I've been using my Instagram account (@alexball) since around [redacted] or [redacted]. However, on December 31, [redacted], I encountered an issue when I tried to log in and found out that my account was temporarily blocked due to a security concern. Surprisingly, my account was not linked to my phone number or any of my email addresses, including [redacted], which I used to sign up for Instagram. I've reached out to Instagram multiple times about this issue. Instagram requested verification as my account contains personal photos, so I sent a selfie with specific information as requested. They acknowledged it was me, sent a one-time link to reset my password, but the temporary block remains, and my subsequent emails have been unanswered. Restoring access to my account is crucial as Instagram has been my main mode of communication with friends and colleagues for the past decade. I am willing to undergo any further verification required to regain access. Thank you, Alex Ball Phone: (c) 1-[redacted] Email: [redacted]

Hello, I'm Alessia from Bologna, Italy. My Instagram profile by the name of "the_winterwitch" got blocked today due to a suspected phishing attempt. I'm currently facing an issue while trying to access my account because the email I used for registration is no longer functional, making my username inaccessible. Even though my Instagram is linked to my Facebook account, the latter works fine; the trouble is only with accessing Instagram. Upon recognizing the login problem, I replaced my old Facebook email with a new one, but the issue persists. In short, I hope to learn if it's possible to unlock my Instagram profile or update my old username (and associated email for security code communication) with a new one.

Hello Team, I last accessed my account, @thedancingink, on February 28th. On March 1st, I was unexpectedly logged out due to suspicious activity. The mobile number linked to my account, +[redacted]59, is no longer in use as I've left that country. A different phone number appears when I attempt to recover my account, which I do not recognize, leading me to suspect a hacking incident. I originally signed up using a Huawei Android device, and I never changed my username. I've been attempting to regain access for the past three days without any assistance from Instagram. I would greatly appreciate your support in resolving this matter. Best regards, N.N.

Good morning Instagram team, I have been struggling to recover my account for over two weeks now since it was disabled due to accidentally logging into a third-party application. I wasn't aware this violated Instagram's terms and conditions. I followed the instructions to verify my identity by holding a paper with a code and my details multiple times, but I have not received any assistance or response. Please escalate this matter to your team for urgent help. Username: Iam_Billygatty Name: Mavis Email: leomavis22[at]yahoo.com Phone number:‪ +34 [redacted] 32 05 56‬

Hello Instagram team, My name is Mohseen, and I have been using this account for the past 2 years. This account contains a lot of my data and documents. I am very worried, please help me recover my account. It holds many memories for me. This account is very important to me, so please enable it and recover it for me. If I don't get this account back, I will be very anxious. I have not done anything wrong, yet my account has been disabled. I always follow your rules. Please recover my account. My username is itz_mohseen_78, name: Mohseen Khan, email: mohseenkhanlove @ gmail.com, and address: Masuri Ghaziabad, Uttar Pradesh.

I am dealing with a difficult situation with someone on Instagram who keeps contacting me on various social media platforms despite being blocked on Instagram. This person has multiple accounts and is threatening to post private photos and videos. They reach out via Telegram, Facebook, WhatsApp, Snapchat, and TikTok. I am embarrassed and worried about the impact on my professional life and relationships. My ex-boyfriend was involved with this person during our break-up, and now she is threatening to share private content unless we pay her. I have involved the police but need help deactivating her main account to protect my family and business. The repeated threats and harassment are causing significant distress, and I want this behavior to stop immediately. I appreciate any assistance in resolving this issue. Thank you.

Hello, this is Shruti Rathore. I am reaching out regarding my Gmail account, [redacted] I have been attempting to log into my Instagram account for the past two days without success. Unfortunately, I have forgotten the password to this Gmail account that is linked to my Instagram profile. I have not used this email in a few years, leading to this difficulty. I have attached a screenshot showing the login issue. I kindly request your prompt assistance in recovering my email ID or resetting the password. My Instagram account is associated with this email, causing further inconvenience. Your help in resolving this matter is greatly appreciated. My email is not linked to any phone number, and I do not recall any recovery questions. Thank you in advance for your assistance.

Mon compte d'Instagram a été bloqué temporairement suite à une application qui a utilisé mes informations. Malheureusement, je ne peux pas accéder à mon compte car le code de vérification a été envoyé à une ancienne adresse e-mail désactivée. La seule façon d'accéder à mon compte "elirsll" est via Facebook, mais à chaque tentative de connexion, je me retrouve face au blocage temporaire. Je vous prie de m'aider à récupérer mon compte car je préfère ne pas ouvrir un nouveau compte pour ne pas perdre mes données, mes photos et mes abonnés. Vous pouvez me contacter à ma nouvelle adresse e-mail [redacted] ou au 06.33.14.23.57. Merci.

My account @naomimichea was unexpectedly removed, and I suspect it was due to influence from @FarodGames, who has some level of recognition on the platform. Despite not violating any terms, my account filled with memories dating back to [redacted] was deleted upon his request. This account means a lot to me as it connected me with notable individuals and helped me through tough times. Losing it feels like losing a job, impacting me deeply. I am willing to pay to have it reinstated and humbly request to have my account @naomimichea restored.

Dear Sir/Madam, I wanted to inform you that my official Facebook, Instagram, and PUBG account ([redacted]) have been hacked or taken over by someone else. They are using my accounts without my permission. Yesterday, when I searched for my PUBG account with my friends, I noticed someone from Saudi Arabia is already using it. Please note that I created my office Facebook account using the mobile number +91-[redacted] instead of an email address. I kindly request your assistance in resolving this issue as I prefer not to close my official Facebook account. I hope for a positive response from you to help me rectify this problem. Best Regards, MS Raj Raj

Dear Sir/Madam, I kindly request the recovery of my old account. I have not used any offensive language or made inappropriate posts on my fan page. I have put in a lot of effort and dedication. Please understand my situation and assist in recovering my account. It seems that Instagram accidentally deleted my account without justification. Your help in resolving this matter would be greatly appreciated. My Instagram username is noor_Kratika_big_fan. It is an account dedicated to being a fan, free from any inappropriate content. Kindly review and restore my account. I am deeply upset about this. Please address this issue promptly. Thank you.

Hello, I would like assistance with my account issue. I assure you that I have not used any inappropriate language or posts on my fan page account. I have put in a lot of effort and hard work, so I kindly request for the recovery of my old account. I am unaware of why Instagram deleted my account, as I have never used any abusive language. Please, I beg you to resolve this matter and restore my account promptly. I am extremely grateful for your help as I am feeling very disheartened after investing so much time into my fan page account. The username of my account was "noor_kratika_big_fan." Kindly address this issue and recover my account as soon as possible.

Hi there, I recently logged out of my account with two-factor authentication, only to discover that my phone number and email linked to the account are no longer active. I reached out to Instagram support via email, but they responded with a link to reset my password, which doesn't solve my issue. I can't log in without an authorization code, and I don't have any recovery codes because they were stored on my old devices. I've worked hard to build my followers, and I'm hoping there's an alternative solution to regain access to my account without starting over. Thank you for any assistance.

Hello. A few years ago, I created an account on Instagram (_my.own.drawin_). I know the password, but since I got a new phone and a new SIM card, I can't access this account anymore because I need to 'identify' myself, and the phone number and email associated with it are old, and I don't have access to them anymore. My current phone number is [redacted]33. I also have a second account (_shevik_._).

My Instagram account got deactivated for supposedly violating Instagram's community guidelines. However, my account did not engage in the reported activities like posting graphic imagery or supporting hateful content. I ran an educational page about my religion, paganism, with posts of pink skies and informative captions. It is unjust and offensive that my page was taken down unjustly labeled with serious violations. My platform served as a safe space for learning about paganism, and I hope to have it restored promptly to continue supporting others and retrieve my valuable content and research.