Instagram Customer Service Issues

Hello, I am seeking some assistance regarding Instagram since it’s challenging to contact their support directly. When I logged in from a new device, Instagram requested a verification code, which seemed standard. However, even though I entered the correct code for my account, it's been three days and I am still unable to access my profile. Every time I try to log in, I receive a message stating that access will be granted within 24 hours after the verification. I appreciate any guidance in resolving this issue as I am always redirected to a "page not found" message. Thank you for any help provided as Instagram support has been unresponsive.

On August 21st at 12 am, my Instagram account was disabled automatically while I was using the app. I received a notification stating, "your account has been disabled." Despite not engaging in any invalid activities, I was unable to log in afterwards. As I rely on Instagram to store important memories and data, recovering my account is crucial to me. Username: janvibudhrani30 Email: [redacted] I kindly request assistance in restoring my account promptly. Please let me know if additional information is needed. Thank you for your support. Sincerely, Janvi Budhrani

Hello Instagram team, I require assistance in recovering my Instagram account under the username "Itzel_sairet." I am facing a challenge as I have forgotten the password to the email associated with my account. The registered email is outdated, and I cannot recall any details related to it. I kindly ask for your support in reclaiming access to my account. Your prompt assistance is greatly appreciated. I eagerly await your response. Thank you in advance.

My Instagram account was disabled unexpectedly on August 21st at 12 am. Despite following the steps given to me and waiting for over five days, my account is still inaccessible. Instagram holds precious memories for me, and I am eager to restore my account. I am certain I did not violate any of Instagram's terms of use. Username: janvibudhrani30 Email: [redacted] I kindly request assistance in recovering my account promptly. Please review the situation and let me know if additional information is needed. Thank you for your help. Best regards, Janvi Budhrani

After getting a new phone, I reinstalled Instagram to become more active. However, after posting some photos, someone with my old profile picture viewed my story. I checked the profile and realized the person was pretending to be me by using my artwork without giving credit. When I confronted them, they responded with inappropriate language. I have asked my friends to report the account, but it seems the report program cannot delete it for an unspecified reason. The person's username is @Imzpan, and my original username is @PanWazzTaken.

I set up a new work account from my main account this morning. The contact information from my main account transferred automatically to the new account. I updated the new account with a new phone number and email, then updated the main account with the new phone number. I verified the new number on the main account successfully. When attempting to verify the new number and email on the new account, the verification code was sent to my old number, which I no longer have access to. I have tried several times to resolve this issue with Instagram support but only encountered automated responses. Changing the number should not have caused this problem. I have tried everything I can think of on my end. I hope we can find a solution to this problem. Thank you for your assistance.

Hello, I am Madelyn Donaldson. I am concerned about a user, @adrien_culboy, on your app distributing nude pictures of my underage 15-year-old sister. Despite reporting his account multiple times, your support team has not found any issue with it. I am appalled by this response. @adrien_culboy's profile must be taken down, and he should be permanently blocked from creating another. He is exploiting young, innocent children on your platform, which is unacceptable. Failure to address this matter may lead me to pursue legal action, as sharing child pornography is a serious offense. Sincerely, M.D.

After making a purchase, I started receiving an overwhelming amount of suggested posts on Instagram, making it difficult to see content from friends. Despite trying to reset my account settings, the issue persisted. Frustrated, I decided to delete the app from my phone to avoid the annoyance. If there is a way to stop these suggested posts, I am willing to reinstall and continue using the app. This sudden influx of suggested content feels invasive, possibly related to Facebook's acquisition of Instagram. I seek assistance to address this problem so I can return to using the app without interruptions. Meanwhile, I have informed my friends that I will be taking a break from Instagram due to the overwhelming nature of the suggested posts. While this break may save me time, I will miss interacting with my friends on the platform. I plan to share photos via text until a resolution is found.

Hello! I am having trouble accessing my Instagram account. When attempting to log in, I am prompted to verify my identity by entering a security code sent to my old number which I no longer have access to since moving to Canada a year ago. I am uncertain why my old number is still linked to my account after all this time, as I have been using Instagram for nearly two years without encountering this issue. I recall both my username and password, yet my account remains locked. I have a significant amount of personal content on my account. Any assistance in recovering access would be greatly appreciated. My Instagram handle is ridhi.[redacted]. Thank you for your help. - Ridhi S.

Someone impersonated my friend Derald A. Gaines on Instagram. They used his account picture, which made me believe it was him requesting to follow me. The imposter then messaged me, asking me to buy gift cards for a supposed Government grant help. Before I could report the issue, the person deleted all communications. I am concerned about this duplicate account and have reported the incident to the California State Attorney General's office and local law enforcement. It is disheartening to be a target of such an elaborate scheme on Instagram.

I recently submitted a support request form to recover access to my account. After receiving an email requesting some details, I provided the information but did not receive a response. I can no longer access my account “@babidolph” after logging out to reduce distractions from notifications. When trying to log back in, I faced an unusual login attempt notification due to an inactive phone number linked to the account ([redacted]9) and a lost email access. I used an iPhone to create the account and had a previous username, jailynnmaze. I have been unable to regain access and would appreciate any assistance. Thank you for your help.

Hello team, I am uncertain why my account was disabled in error. To date, I have always abided by Instagram's rules and guidelines. Please assist me in recovering my account as I have important photos, videos, and contacts on it accumulated over the past 5 years. I rely on it to stay in touch with my university friends, seniors, and juniors. It is also where I used to communicate with my ex-girlfriend. The loss of this account is causing me stress. Kindly review and reinstate my account. I promise to adhere to all Instagram rules going forward. Thank you for your attention, and I hope you are all well and safe.

I recently experienced a temporary lockout of my Instagram account. It occurred while trying to utilize an app that detects unfollowers on Instagram, which now seems suspicious. A notification requested verification through the email associated with the account or a phone number. Unfortunately, I am unable to recall the email address or password tied to the account, and I suspect that I may not have used a valid email when creating it. Although my Instagram account is linked to my old Facebook page, which I can still access, the lockout persists even after confirming my identity through Facebook. As an individual with 3k followers and aspirations of being a model/influencer, the account is crucial. Can I provide identification documents like my ID or birth certificate to prove my identity? Any assistance would be greatly appreciated. Thank you.

A few days ago, I encountered an issue with my Instagram account. I received a message stating that my account was temporarily locked due to suspicious activity, likely from sharing my login information with a fake Instagram app. To unlock my account, I needed a confirmation code sent to an email I no longer have access to. I have another account linked to my current email and hoped Instagram could transfer the email or reach me via phone with a new code. I offered to provide a photo of myself with a code for verification, but despite reaching out to Instagram multiple times a day for nearly a week, I have not received a response. I'm desperate to regain access to my 7-year-old account without starting over and refollowing everyone. Any advice on how to proceed would be greatly appreciated.

Hello, I'm Alivia McGrory. I encountered an issue where my Instagram account was disabled. Upon researching, I discovered that changing my age on Facebook might have triggered the problem. Initially, my birth year on Facebook was set to [redacted], but my actual birth year is [redacted]. I updated it a few days ago. However, when Facebook detected my real age as 15, it restricted my access to the marketplace. To regain access, I changed my birth year back to [redacted] yesterday. Subsequently, this morning I found my Instagram account disabled. I seek assistance in restoring my account under the username livmcgrory. Thank you for your help.

Hello, Instagram. I have already sent several emails but haven't received any response, so I'm trying here. When I was young, in 5th grade, I created 2 Instagram accounts for myself. Both have embarrassing photos for me now and are public accounts where anyone can access them. Since then, I have created a new account and unfortunately lost the email addresses/numbers linked to my two old accounts, so I can't log in and therefore cannot delete them. My question is if there is a way to delete them? Maybe by having my friends report them? Or by contacting you, could you delete them?? Urgent, please. The two accounts in question: - maily_la_vilaine - vilainmaily My current account: _maaily38_ I am eagerly awaiting a positive response from you. I am starting at a new high school, and I really need to delete these accounts to start my year well. Thank you, have a good evening

Hello, I have multiple Instagram accounts. One account, @Laurwon, was created years ago. Unfortunately, I cannot access it as I don't remember the email or password associated with it. Recently, I've been locked out of my active account, @mbbdance. When trying to confirm my email address with a code, it's sending it to an old email I no longer use. The correct email for my active account is [redacted], not c*******[redacted] I just hope to regain access to @mbbdance and recover the email linked to my old account or possibly delete it to use the username again. Thank you, Lauren

On September 28, [redacted], my Instagram account was hacked by someone who changed both my email address and contact number. Despite multiple reports from various people to flag the account, it remains active to this day. I have been patiently waiting for months for Instagram to take action and delete the hacked account, but no steps have been taken by their team so far. I am reaching out in the hopes that the necessary measures will be taken swiftly to remove the account with the handle uthayaaaaaa98. I urge the responsible person at Instagram to understand my situation and promptly address this issue. Your prompt assistance in deleting the account would be greatly appreciated.

On the evening of August 29, [redacted], my Facebook account was hacked by a user in Indonesia, and since then, I have been unable to log in. It has been disabled for allegedly violating community standards, though I haven't breached any rules. My profile mainly focuses on photography and has a good number of followers. Unfortunately, my Instagram account is linked to my Facebook, so both accounts are disabled. I submitted a review to Facebook on August 31, and while they received the information, I am now stuck in a security check loop without any of my registered phone numbers or email being recognized. It has been two days, and this situation is becoming frustrating. I also tried to access my Instagram, but the issues with Facebook are preventing me from logging in. My Instagram account is vital for my work, and I am deeply concerned. My username is _lenkai_, and it is associated with the email [redacted] and the phone number 0[redacted][redacted]. I encountered an issue when trying to reset my Instagram password; the reset code was sent to an unfamiliar email address, adding to my worries. I urgently need help resolving this as my Instagram is crucial to me.

My account (@mrkeshta) was created to assist individuals with diabetes globally. Unfortunately, my account's reach has significantly decreased, possibly due to the new algorithm. A marketing agency previously managed my account and dramatically increased my followers from 15k to 115k seemingly overnight. Despite attempting to contact them for an explanation, they blocked me and later deleted their account. With the recent drop in engagement and ineffective hashtags, I suspect that Instagram may have flagged my account due to the sudden follower surge. I started noticing a daily decline in followers, now down to 61k, and even hired someone to remove them faster. Concerned about potential account bans, we halted this action. Despite my efforts to share helpful diabetes management videos, my posts are not reaching the audience they used to. This issue is impacting the valuable content I aim to provide for kids and parents dealing with diabetes. Unfortunately, my attempts to seek help from Instagram directly have been unsuccessful. Any advice or assistance in resolving this matter would be greatly appreciated. Thank you.