Instagram Customer Service Issues

I currently have an Instagram account, "@andrewtaylor3718," that is functioning well. However, I also have an old account, "@andrewtylor4563," for which I have forgotten the password. I would like to reactivate it as a business account. Unfortunately, the original email associated with that account has been closed, and I am unable to receive the recovery email to reset the password. Since I have followers on the old account, I am aiming to utilize it for my business. I am seeking assistance to reactivate the old account and set a new password as every time I attempt to log in, I am redirected to my current "@andrewtaylor3718" account.

I am disappointed with how my Instagram account mariodishkov1 was blocked for using third-party apps without clear guidelines against it. I only used them out of curiosity for basic analysis, not for fake likes or followers. Can you please lift the 7-day temporary block? I value Instagram for connecting with friends, and waiting for 7 days is excessive. If you help me now, I will uninstall all third-party apps and refrain from using them in the future. I enjoy Instagram more than other platforms and want to continue using it. Please consider my situation to maintain a loyal user like me. Thank you for your attention, and I hope you have a nice day.

I recently had my phone stolen, which caused me to lose all my contacts and access to my emails. Consequently, I had to buy a new phone and get a new number. When I tried to log into my Instagram account from my new device, it detected the new login as suspicious activity and is sending security codes to my old phone number, which is no longer in service. I'm unable to access my account because of this issue. How can I resolve this problem?

I mistakenly linked my account @SLOUGH DENTAL HYGIENE to @BURNHAM_BROWSLASHESMASSAGE. I wanted to link SDH to its Facebook page, but due to the accidental link, I couldn't. After deleting SDH to recreate it without the unwanted link, I encountered an issue. Even though I just deleted it, the system now says 'SLOUGHDENTALHYGIENE' is not available as a username. How can I resolve this? Apologies for any confusion, I appreciate your help. Best, M.

I currently use my Instagram account ...andrewtaylor3718 without any issues. However, I also have an old account, ...andrewtaylor4563, which I forgot the password for. I wish to reactivate it as a business account since I already have followers there. Unfortunately, the original email registered to that account has been closed, and I cannot receive the recovery email to reset the password. Every time I try to sign in, I keep getting redirected to my current andrewtaylor3718 account.

When I tap on my Instagram app, a message appears indicating that my account has been temporarily locked due to suspicious activity. The notification explains that it is likely a result of a phishing attack. I am prompted to verify my identity by entering a 6-digit code sent to my email, but despite pressing the button multiple times, I have not received the code. I need assistance with this issue.

Good morning, on 8/01 a photo was posted from my account containing a website and the word "RayBan," with a discount from €[redacted] to €19. I did not post this photo, and it was clearly an attempt at fraud. As soon as I noticed, I deleted the photo and changed my password. The next day, Instagram temporarily disabled my account, citing "phishing" whenever I tried to log in, prompting me to verify via email. Unfortunately, the email linked to my Facebook was deleted due to inactivity. I contacted Instagram for help but received limited assistance, being asked to provide a photo of myself with specific details, and eventually being given a new account. Despite still facing issues, Instagram has stopped responding. I've tried various online solutions, spent money on guides and promotions to access chat support, with no success. Instagram holds sentimental value as a diary of my life, and losing it, including stories, photos, likes, and followers, would be devastating. I feel violated for the intrusion and unheard by Instagram's lack of resolution. I am reaching out everywhere for a solution.

After having to perform a hard reset on my iPhone, I was logged out of Instagram since the app was deleted and had to be re-downloaded. Unfortunately, my account is now linked to an old phone number that belongs to someone else. When I try to reset my password by entering my username, it sends the link to the wrong number. I am unable to add my email to the account as I am locked out. I'm concerned about the security of my account and would appreciate any assistance.

I am experiencing trouble accessing my Instagram account. It seems to have been temporarily disabled after my nephew used my phone for Facebook and Instagram. I have already reactivated my Facebook account and now I am trying to do the same with my Instagram account. My Instagram username is: pamepalomeque. The associated email is: [redacted] The linked phone number is: +[redacted]9. When I try to log in to the app, after entering my password, it asks for a verification code that never appears on my phone. While trying to resolve this, I received a message stating, "it looks like your account has been disabled," even though I have not violated any terms. I use Instagram on my iPhone and computer regularly. I have many family pictures on my account and always comply with the platform's guidelines. Please assist me in recovering my account as there is no inappropriate content. Thank you for your help.

I need urgent assistance. I run a social media agency in Punta Cana that manages high-profile accounts like Bachata Rosa Restaurant and Little John Beach. Recently, my personal Instagram account and 4 client accounts were disabled, allegedly for violating community guidelines. This is perplexing as we are vigilant about compliance. Despite appealing, the responses are repetitive. Coincidentally, a colleague's Facebook was hacked the same night, affecting her Instagram too. Our accounts were synchronously compromised, seeded by my personal account access. This string of events is too uncanny. I seek genuine help, not automated responses or generic forms.

My verified account @healdocumentary was deactivated due to multiple reports of not giving proper credit on reposts over the past three months. Despite tagging the original sources, the content was still reported. In one instance from 12/6/[redacted], a repost from @jayshetty did not credit Jukin Media, even though @carmenlightning did. The second incident on 1/6/[redacted] involved a meme from @michellereial, where we were asked to tag her book after reposting. We complied immediately, but she still reported the content. The third case from 1/29/20 involved reposting from @earth_star_girl, where credit details were later updated without notice. We strive to post positive content and have a loyal following. We believe other accounts have been given the chance to address similar issues and request the opportunity to appeal and reactivate our account. Thank you, Kelly G. Owner of @healdocumentary and writer/director/producer of The HEAL Documentary.

My good friend Abby has been having conflicts with a certain girl for some time now. It seems this girl has created a fake fan account of Abby where she posts private content to ridicule and make fun of her. This needs to stop immediately. Abby's true Instagram account is @abbyclarkkkkk, while the fake one causing trouble is @abbyclarkfanaccount. Abby is feeling upset and frustrated with this situation, and I want to help her through it as I've experienced something similar in the past. Please help us put an end to this. Thank you, Dylan

I am unable to access my Instagram account linked to my phone number. It seems like the account has been hacked. Despite changing the password, I still cannot gain entry. After entering my password, I am prompted to input a code from my email address. Unfortunately, my Yahoo email account has been deactivated due to inactivity. I contacted Yahoo support through email and phone, but they informed me that the account has been deleted and cannot be reactivated. It is frustrating having my phone linked to my Instagram account when it is not helpful in recovering access.

Hello, I made a mistake when entering my email address on my IG account. When I tried to correct it in the "edit profile" section, I got logged out by IG. Now when I try to log back in, the verification email is being sent to the incorrect address I entered: "[redacted]" instead of the correct address "[redacted]". I mistakenly used an underscore instead of a dot, which doesn't exist in Gmail addresses. I urgently need to access my account as I am a community manager.

My Instagram account, Courtneyatkins18, was hacked and my mother and I have tried to recover it by emailing and messaging you. I provided my photo ID, but you mistakenly deleted my real account with [redacted] followers, leaving a fake one with only 93 followers, causing significant issues for me as I was an Ambassador for Instagram and other affiliated companies. My mother has also contacted you about this. Please remove the account courtneyatkins18_ as it is affecting my reputation and finances. If this isn't resolved, I will have to escalate this matter due to identity fraud on your part and the impersonation caused by the fake account.

Hello, I have been trying to get a response from Instagram regarding an issue with my account, but I have not received any emails back. My account got locked on Monday, February 3, [redacted]. I am unsure if it was hacked or something else happened. My account is still active, and my friends can access it, but I am unable to log in. I am not receiving any emails or communication from the phone number associated with the account. An error message stating "can not send login link" keeps appearing. I really hope to resolve this issue soon. Thank you, Alex A.

I manage a page called "NTPA Winter Nationals," and it has been repeatedly blocked from following and liking other pages within the past month. I always ensure that the content I post is original and suitable, primarily showcasing tractor pulling events that happen at my arena. I engage with other tractor pull-related pages regularly and post daily on my page. I'm puzzled as to why this blocking is happening and would appreciate any advice on how to continue sharing, posting, and engaging without encountering these restrictions in the future.

I have a personal account for my friends and family, which I have never had any problems with. I also recently started a vegan account (not a professional or selling anything) to share photos of vegan food I cook or order from places like Chipotle or Cheesecake Factory, giving credit to the vendors. My account does not contain anything offensive or questionable. However, I have been blocked for the second time in two weeks from adding new accounts and posting pictures. I am new to veganism and created this account to connect with other vegans, find inspiration, and document/share my journey. Why do I keep getting blocked weekly?

My Instagram account got blocked for liking a few comments, and now they want me to reset my password. They accused me of using followers and likes apps, which I haven't done. I need my account unblocked to keep promoting my YouTube channel. Also, I've been having trouble changing my payment settings for promotions due to glitches on Instagram.

Hello, I'm R.A., the administrator of the prplmood account that was disabled about a month ago. On January 4th, my business account was disabled by Instagram without prior notice, citing a violation of Instagram's community terms and rules. I strongly believe this was a mistake as I have never posted any violent, nudity, hate speech, or negative content. I suspect I might have been reported mistakenly or by individuals with malicious intent. Despite numerous emails to the Instagram team and having my followers report the issue, no action has been taken. I fear that being from Iran might have influenced their response. I tried calling Instagram but couldn't reach anyone. My account, through which I sold therapy stones and promoted awareness for the environment and animal rights, was the culmination of years of hard work and suddenly vanished. I'm perplexed by this situation and seek guidance on retrieving my account. My username was prplmood and I had 125k followers. Thank you for any help.