Hello, I’m having difficulties logging in and reactivating my page. I recently temporar...

GetHuman3623582's customer service issue with Instagram from September 2019

Help with my Instagram issue
The issue in GetHuman3623582's own words
Hello, I’m having difficulties logging in and reactivating my page. I recently temporarily disabled my page Wednesday evening and I tried to log in on Thursday, it would let me log in however my account has two step factor. So each time it sent me a security code to access my account I would type it in correctly, and it would just say “please check the security code and try again.” It has been doing that since yesterday, I want to be able to gain access to my account again.

GetHuman3623582 did not yet indicate what Instagram should do to make this right.

How GetHuman3623582 fixed the problem
I had to go through hoops and hurdles to fix this but I did, I basically had to put forgot password and it allowed me to send it to the email or my phone number in which I was able to log in through there, once I logged in it let me put the code in and it actually reactivated my account!
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Instagram

Customer service issue
Reported by GetHuman3623582
Sep 20th, 2019 - 2 years ago
Fixed
GetHuman3623582 shared how to fix
Seen by 6 customers so far
Similar issue to 70501 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman3623582 started working on this issue
Sep 20th, 2019 8:55pm
GetHuman3623582 indicated the issue is not fixed yet.
Sep 21st, 2019 1:16am
GetHuman3623582 confirmed the issue is fixed. Hooray!
Sep 21st, 2019 4:37pm

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