I have a main Instagram account under the username of kathyemcdowell. I was trying to...

GetHuman-kemcdowe's Recover Account issue with Instagram from August 2019

Help with my Instagram issue
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-kemcdowe's own words
I have a main Instagram account under the username of kathyemcdowell. I was trying to link my account with another IG account that I have under pamperedpetpaws. When it asked for my password for the kathyemcdowell account and I entered what I thought it was, it gave me a username error and then a "Suspicious email login" message. I have requested to reset my password probably a dozen times and I still get the password error and "Suspicious email login" message every time I change my password. It doesn't matter how many times I change the password for the kathyemcdowell account, I continue to get this message despite changing my password. When I enter the password I just created, I get a wrong password message and it prompts me to request an email to reset my password. Once I reset my password, I get a password error message and still get the suspicious email message. It is just a vicious circle that goes round and round each time I enter a new password. Please help.

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Instagram

Recover Account issue
Reported by GetHuman-kemcdowe
Aug 21st, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 63859 others
0 customers following this

Timeline

GetHuman-kemcdowe started working on this issue
Aug 21st, 2019 2:41am
GetHuman-kemcdowe indicated the issue is not fixed yet.
Aug 24th, 2019 4:14pm
GetHuman-kemcdowe indicated the issue is not fixed yet.
Aug 25th, 2019 1:26am
GetHuman-kemcdowe indicated the issue is not fixed yet.
Aug 26th, 2019 9:00pm