I cannot access my Instagram account. I deactivated my account in February and went bac...
GetHuman2641597's Report a Problem issue with Instagram from March 2019
Help with my Instagram issue
Did we steer you to the right help?
Waiting to see if GetHuman2641597 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman2641597's own words
Sign into my account ... I cannot access my Instagram account. I deactivated my account in February and went back to reactivate it and I could not access anything. I started by signing in with my username and password, but it said incorrect password. I went to go get a different password and when I typed in my email*username it said unknown user. When I put in my phone number, it sent my phone number a reset link and I couldn’t access my account still as an error occurred. I kept getting an error when trying to click on the reset link that instagram support sent me. When i tried to make a new account with the same email and phone number it says that my account exists. I cannot access my account. There is a bug connected to my account. Please help!!!! A solution would be to remove the bug or instagram to directly look into the case and fix it!!!
When I tried to sign into my account, theres an error. The people helping from instagram support were the same TWO bots that kept sending me a reset link that I repeatedly told them wasn’t working
REMOVING THE BUG
Everything from my end that could have been fixed.
I have an issue with Instagram too
How GetHuman2641597 fixed the problem
We are waiting for GetHuman2641597 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.