Someone keeps trying to hack my account. They changed my password the other day and I m...

GetHuman1927285's customer service issue with Instagram from January 2019

2 views
 | 
28275 similar
 | 
0 following
Help with my Instagram issue
First: share to improve GetHuman1927285's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1927285 got the right customer help using our suggestion.
Tip from another customer
If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.
The issue in GetHuman1927285's own words
Someone keeps trying to hack my account. They changed my password the other day and I managed to get it back. Now I’m trying to connect an follower account so I can see my new followers and who unfollowed me and it won’t let me sign in, and every time I go back to the Instagram app something pops up asking if this certain location (android user- not me) at all these differents times, was me trying to log in. Now I can’t log in whatsoever. I don’t know what to do.
GetHuman1927285 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman1927285 fixed the problem
We are waiting for GetHuman1927285 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid
Follow this issue
See how GetHuman1927285 fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman1927285
Jan 9th, 2019 - a mon ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 28275 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman1927285 started working on this issue
Jan 9th 1:56am