Someone keeps trying to hack my account. They changed my password the other day and I m...

GetHuman1927285's customer service issue with Instagram from January 2019

2 views

28275 similar

0 following

Help with my Instagram issue

First: share to improve GetHuman1927285's odds

Strength in numbers! Companies respond better when others are watching.

Did we steer you to the right help?

Waiting to see if GetHuman1927285 got the right customer help using our suggestion.

Tip from another customer

If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.

The issue in GetHuman1927285's own words

Someone keeps trying to hack my account. They changed my password the other day and I managed to get it back. Now I’m trying to connect an follower account so I can see my new followers and who unfollowed me and it won’t let me sign in, and every time I go back to the Instagram app something pops up asking if this certain location (android user- not me) at all these differents times, was me trying to log in. Now I can’t log in whatsoever. I don’t know what to do.

GetHuman1927285 did not yet indicate what Instagram should do to make this right.

I have an issue with Instagram too

How GetHuman1927285 fixed the problem

We are waiting for GetHuman1927285 to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.

Someone hacked into my Instagram and changed the password. I contacted Instagram...Someone hacked into my Instagram account yesterday and changed my username and pa...Someone hacked my Instagram account and changed the username, password, email ***...My instagram account was hacked by someone. They changed the email, password and...Someone hacked into my Instagram they changed the password email and changed the...my instagram account was hacked and the person that hacked it changed my password...my instagram Kitten*mfc was hacked a few days ago by someone trying to get money...Someone hacked my Instagram. No one had my password. One day I opened the Instagr...My Instagram was hacked and my email and password was changed

Do you have a customer issue as well?

We can help you get Instagram's attention and get better help faster. Tap below to get started.

Having Instagram issues too?

Get tips from pros & other customers, and get it handled faster:

Write out your issue and how you'd want it fixed...

For better results, write at least 100 characters

How would Instagram email you?

Your email

This email address isn't valid

Follow this issue

See how GetHuman1927285 fixes it.

Your email

This email address isn't valid

Instagram

Customer service issue

Reported by GetHuman1927285

Jan 9th, 2019 - a mon ago

I have an issue with Instagram too

Not resolved

Seen by 2 customers so far

Similar issue to 28275 others

0 customers following this

Follow this issue to see how it gets fixed

Items needed

Username on Account

Country you are located

Email on Account

Full Name

Business Document that proves ownership of business account

Timeline

GetHuman1927285 started working on this issue

Jan 9th 1:56am

GetHuman1927285 checked out Instagram's customer help center

Jan 9th 1:57am

Company Contact Info ›
Instagram ›
Customer issues ›
Someone keeps trying to hack my accou...