I woke up to my Instagram account being hacked. They have changed my profile pic, acc...

GetHuman-brcolvin's customer service issue with Instagram from November 2018

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Help with my Instagram issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-brcolvin's own words
I woke up to my Instagram account being hacked. They have changed my profile pic, account name, bio, email and password and made it public. I do not want my information out to the public and need my account back as soon as possible. I am a student athlete and can not jeopardize any unlawful or incriminating things happen with my account as I will be in jeopardy of loosing my college scholarships. I don't want to shut down this account but am reporting that someone has stolen my identity and hope you can help me recover my Instagram account. **original profile name: berlincolvinn*original profile email: *****@***.com or *****@***.com *original phone number: ***-***-*****Account created on an ipod (many years ago) or an apple iphone. **hacked profile name: Nilalar Harmony (nilarlarharmony)*complete email unknown: b*******@b*.ru
GetHuman-brcolvin did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman-brcolvin
Nov 28th, 2018 - 9 mons ago
I have an issue with Instagram too
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Seen by 7 customers so far
Similar issue to 21938 others
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GetHuman-brcolvin started working on this issue
Nov 28th, 2018 7:36pm