I woke up to my Instagram account being hacked. They have changed my profile pic, acc...

GetHuman-brcolvin's customer service issue with Instagram from November 2018

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Help with my Instagram issue
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GetHuman-brcolvin's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-brcolvin will want to follow the link below to head to their help center. We will check on GetHuman-brcolvin later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman-brcolvin may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-brcolvin's own words
I woke up to my Instagram account being hacked. They have changed my profile pic, account name, bio, email and password and made it public. I do not want my information out to the public and need my account back as soon as possible. I am a student athlete and can not jeopardize any unlawful or incriminating things happen with my account as I will be in jeopardy of loosing my college scholarships. I don't want to shut down this account but am reporting that someone has stolen my identity and hope you can help me recover my Instagram account. **original profile name: berlincolvinn*original profile email: *****@***.com or *****@***.com *original phone number: ***-***-*****Account created on an ipod (many years ago) or an apple iphone. **hacked profile name: Nilalar Harmony (nilarlarharmony)*complete email unknown: b*******@b*.ru
GetHuman-brcolvin did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-brcolvin
Nov 28th, 2018 - 9 mons ago
I have an issue with Instagram too
Not resolved
Seen by 7 customers so far
Similar issue to 21938 others
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Timeline
GetHuman-brcolvin started working on this issue
Nov 28th, 2018 7:36pm