I recently re-enabled my account (@alexjoseph**) after having it disabled temporarily b...

GetHuman-alexjos's customer service issue with Instagram from August 2018

4 views | 10592 similar | 0 following
Help with my Instagram issue
GetHuman-alexjos's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-alexjos will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-alexjos can let us know if they help or not.
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The issue in GetHuman-alexjos's own words
I recently re-enabled my account (@alexjoseph**) after having it disabled temporarily because I needed a break from Instagram. I went to try and login again and I got an error message stating that a problem had occurred. what the problem was exactly is apparently a question only God himself can answer. Steps I have tried to resolve the problem:**) delete the app and re download a more recent version**) update IOS (I have an iPhone *)**) reset my entire phone back to factory settings losing all precious family photos in the process**) driving ** hours to a different country in order to try from there. **) attempting to find some way to contact Instagram and being ignored or pushed away at every possible place **) waiting*Please help me resolve this issue as I can’t afford $**** to buy a whole new iPhone just to access Instagram when I have a perfectly good iphone * that can run every single other app in the App Store other than Instagram of these past weeks.

GetHuman-alexjos did not yet indicate what Instagram should do to make this right.

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Instagram

Customer service issue
Reported by GetHuman-alexjos
Aug 22nd, 2018 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 10592 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman-alexjos started working on this issue
Aug 22nd, 2018 7:22am
GetHuman-alexjos indicated the issue is not fixed yet.
Aug 22nd, 2018 7:23am

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