Hi- My name is Andrew Derr. I am a FB user with a mobile number ***-***-****. Recently...
GetHuman-lionthef's customer service issue with Instagram from August 2018
Help with my Instagram issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-lionthef's own words
Hi- My name is Andrew Derr. I am a FB user with a mobile number ***-***-****. Recently my Instagram account was hacked and I was able to go back in and change back over all of the associated emails and passwords. That said, the account has now (weeks later) had its username and password changed without my consent. The hacker changed it to *grogrelheaven. It is an important business tool that I would like very much to get working again. Account was most recently titled LongIslandOnTheFly and was associated with my FB personal account: https:**www.facebook.com*longislandonthefly*Originally the Instagram account was titled FlyLifeMag. I am **% sure that the email associated with it was: *****@***.com *There is a small chance it could be *****@***.com of *****@***.com but I believe it is the *****@***.com . I believe the hacker deleted my Instagram emails as well because they are all gone so I cannot reverse the username change, etc... Please let me know what steps I can take to remedy this. Thanks. -Andrew
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