Instagram sent me a message saying help us confirm you own this account. It ask for a v...

GetHuman-mrbullo's customer service issue with Instagram from July 2018

48 views | 5709 similar | 0 following
Help with my Instagram issue
GetHuman-mrbullo's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mrbullo will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mrbullo can let us know if they help or not.
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The issue in GetHuman-mrbullo's own words
I was trying to add my phone number for added security and in case I was locked out of my account. ... Instagram sent me a message saying help us confirm you own this account. It ask for a verification code however I not receiving it in my email. I get the password resets in my email and when i click "get a new one" in fine print under the blue submit bar nothing happens. I just created a new account * months ago however I really don't want to go through he process of finding friends and family all over again.* I hope The information above is helpful in fixing the problem.
I just want the verification code sent to my linked email.
I’ve never been blocked or reported, follow the rules even suggestion made by Instagram.
Looked online, reset my password, requested the verification code numerous times.
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Instagram

Instagram
Customer service issue
Reported by GetHuman-mrbullo
Jul 10th, 2018 - 3 years ago
Fixed
Seen by 48 customers so far
Similar issue to 5709 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman-mrbullo started working on this issue
Jul 10th, 2018 7:12pm
GetHuman-mrbullo indicated the issue is not fixed yet.
Jul 10th, 2018 9:53pm
GetHuman-mrbullo indicated the issue is not fixed yet.
Jul 10th, 2018 10:16pm
GetHuman-mrbullo indicated the issue is not fixed yet.
Jul 12th, 2018 8:38pm
GetHuman-mrbullo indicated the issue is not fixed yet.
Jul 15th, 2018 12:18am

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