****o my instagram account @the*bipolar*barbie has been haked and deleted incorrectly...

GetHuman755163's customer service issue with Instagram from June 2018

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Help with my Instagram issue
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The issue and preferred resolution, in GetHuman755163's own words:
****o my instagram account @the*bipolar*barbie has been haked and deleted incorrectly. there are many instagram users who have had the same thing happen in the past few days. THIS IS A MISTAKE AND ERROR! No one has gotten back to any of the trouble shooting!*I was using the app at the time just writing a post to thank my **k followers on being a part of my recovery from mental illness journey and thanking them for their overwhelming support when the app suddenly logged out. i tried to log back in but it just came up with an error message. that just said an error occurred. i tried multiple times, reset the app, tried again and again, tried on my computer and when i got to the computer it said sorry this page isn't available. i tried to find my account on my someone elses phone and it came up just with no content. I have kept trying to log in. Ive gone through the trouble shooting process to no avail. i sent through the photographs of owner****p of my account to prove it was me with a code facebook sent me but got no response. I had a similar issue with my twitter account being deactivated however after contacting them they apologised and said it was a mistake reinstating my account. I have had some issues with stalkers hacking my account and trying to gain access to personal information as well as reporting my content hoping i would get banned. Im not sure if this is the reason it has happened here to but i am incrediblly frutrated. my @the*bipolar*barbie instagram is part of my brand and label. It is my account to promote my books as i am an author, motivational speaker, fa****on designer, model and artist. My I have the same brand name accross all social media and even own the domain name bipolarbarbie.com I am in the process of trademarking my brand too as my rap career begins. I would like to have this issue rectified as soon as possible.
I trust that Instagram will make this right and come up with a resolution that is fair.
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Instagram

Customer service issue
Reported by GetHuman755163
Jun 6th, 2018 - 18d ago
I have an issue with Instagram too
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Seen by 3 customers so far
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Timeline
GetHuman755163 started working on this issue
Jun 6th 5:00am