Hello there. So I'm gonna explain my situation. On April **th I "accepted" the new priv...

GetHuman705854's customer service issue with Instagram from May 2018

Help with my Instagram issue
The issue in GetHuman705854's own words
Hello there. So I'm gonna explain my situation. On April **th I "accepted" the new privacy policy, but when asked to insert my birth date I selected ****. Apparently I can't use instagram if I'm that young (I'm ** by the way) and my account was immediately blocked. I am presented with the message "we are legally required to delete your account. You can download your data within ** days" every time I login. The thing is that I initially wanted to appeal and keep my account, but after a couple of days I decided to let it go and let you delete my account. Even though it is not specified when my account will be deleted, I assumed it would be ** days, but now a month I believe. Still, my account is blocked but visible to others, and this is not ok.
GetHuman705854 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman705854
May 21st, 2018 - 6 mons ago
I have an issue with Instagram too
Fixed
Seen by 2 customers so far
Similar issue to 679 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman705854 started working on this issue
May 21st 9:25pm
GetHuman705854 indicated the issue is not fixed yet.
May 21st 10:28pm