On May *th either someone hacked into my Instagram and changed my username or Instagra...

GetHuman-faceotc's customer service issue with Instagram from May 2018

Help with my Instagram issue
The issue in GetHuman-faceotc's own words
On May *th either someone hacked into my Instagram and changed my username or Instagram accidentally somehow crossed my account with someone else’s. My username originally was “faceotc” now it’s “gaston*******cordell” When I request the link to reset my password it’s going to a different email address. Thanx to linking my account with Feedback Reports, I am aware of the changes to my account. * On May **th I started a new account and yet again, someone has hacked into my account and changed my username, password as well as the email. My account was changed to “diego******monty”. I desperately need this problem resolved. I am uncomfortable with someone having access to my photos and information.
GetHuman-faceotc did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-faceotc
May 15th, 2018 - 10 mons ago
I have an issue with Instagram too
Fixed
Seen by 12 customers so far
Similar issue to 203 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-faceotc started working on this issue
May 15th, 2018 12:45pm
GetHuman-faceotc shared this issue with friends on Facebook
May 15th, 2018 12:46pm
GetHuman-faceotc indicated the issue is not fixed yet.
May 15th, 2018 3:11pm
GetHuman-faceotc indicated the issue is not fixed yet.
May 15th, 2018 3:12pm
GetHuman-faceotc indicated the issue is not fixed yet.
Jun 27th, 2018 2:22am