How do I sign into my Instacart account? When I attempt to sign in, I get a message...

GetHuman4941366's customer service issue with Instacart from June 2020

Help with my Instacart issue
First: share to improve GetHuman4941366's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4941366 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
The issue in GetHuman4941366's own words
I was trying to access my online delivery order that I placed with Ralph's market (Ralph's.com) via Instacart. ... How do I sign into my Instacart account? When I attempt to sign in, I get a message that my email address and or password are not valid, and I should try again. I have only * email addresses and both have been rejected.
This was very frustrating because I had received a confirmation of receipt of my order from Ralphs.*I also tried to access my online delivery order with Gelsons market via Instacart but here also my email address and password were rejected.
Instacart could inform me how to access my account with them.
I have been a customer for over a year and this is the first time I've encountered this problem with signing in to my instacart
Tried to use online chat to solve problem and attempted to submit my mobile phone number as requested but it said must follow the format exactly, which I had, so after several attempts with no success I gave up in frustratiom
How GetHuman4941366 fixed the problem

We are waiting for GetHuman4941366 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Instacart customer problems.
How do I report a problem with my Instacart order?How do I get a refund from Instacart?
Do you have a customer issue as well?
We can help you get Instacart's attention and get better help faster. Tap below to get started.
Having Instacart issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Instacart

Instagram to access my account
Customer service issue
Reported by GetHuman4941366
Jun 11th, 2020 - 5 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 19401 others
0 customers following this

Timeline

GetHuman4941366 started working on this issue
Jun 11th 6:39pm
GetHuman4941366 indicated the issue is not fixed yet.
Jun 12th 5:52pm
GetHuman4941366 indicated the issue is not fixed yet.
Jun 12th 5:54pm
GetHuman4941366 indicated the issue is not fixed yet.
Jun 12th 6:38pm